Stafford
Nub News

Plumbits: The Stafford staple providing exceptional customer service for over 40 years

Local News by Livia Gregor 18th Aug 2026  
Then and Now at Plumbits (image via Plumbits)
Then and Now at Plumbits (image via Plumbits)
advertisement

Launched by plumber Andy Wheeler, Plumbits has been helping people in Stafford achieve their dream bathrooms for over 40 years.

Founded in 1984, the company's Plumbing Counter is the place to go for free heating and plumbing advice, stocking a vast selection of fittings for problems both big and small.

In 1994, customers were welcomed to Plumbits' luxury showroom for the first time.

Originally located above the Plumbing Counter, the showroom moved to Gaolgate Street in 2018, improving both product visibility and accessibility due to the shop's ground floor location.

Customers can take inspiration from a wide range of showroom displays including bathroom suites, shower enclosures and accessories, all of which can be customised allowing people to create their perfect bathroom.

The showroom team, who have over 60 years of experience between them, are always on hand to offer help and advice, from initial enquiries through to bathroom completion.

By filling in Plumbits' simple Bathroom Planner sheet, the team can bring customers' ideas to life using the latest Virtual Worlds design program.

The company prides itself on its excellent supplier partnerships with Armera, Shower Lab, Ca Pietra, Dansani, HOP, Laguna, Calypso Furniture, Roper Rhodes and Tissino.

Download our Nub News App!

- It’s FREE and available now
- Breaking news notifications
- Your Town in Your Pocket

Showroom Manager Julie, who has been a vital member of the team for 23 years, said: "I like working at Plumbits as we make a difference to our customers, we are a one off independent company and will always try our best to go above and beyond for the client.

"'I feel a valued asset to the business and have a great team around me for support."

Newest employee, Josh Flackett, said: "The biggest reason I love working at Plumbits is the environment.

"It feels more like a family than a workplace, which I think is important when you spend a large portion of your life working.

"As well as the role itself being such fun, every day is different.

"One day you can be speaking to customers and writing quotes then the next it can be choosing new displays or drawing fantastic photorealistic designs."

Founder Andy (left) at Plumbits in 1989 when the shop was five years old (image via Plumbits)

Vicky Owers, who manages Plumbits accounts and admin, said: "I have worked for Plumbits now for just over 14 years which I think in itself is a testament to the workplace environment.

"I started off working in the accounts office but since Covid have moved my desk into the showroom.

advertisement

"Having not necessarily worked so closely with the showroom sales staff previously I felt very welcomed.

"It really is a lovely environment and a great place to work."

Assistant Showroom Manager, Steve Hubbard said: "Plumbits' ethos is not just selling bathrooms; it is doing our best to ensure that the individual needs of the customer are met and that they are provided with the best possible service.

"Being able to be with a client from the initial design stage of a project all the way through to completion provides a great amount of satisfaction and knowing this has been done in an attentive and approachable manner makes that feeling even better."

Plumbits sponsors Nub News. Generous sponsors like Plumbits help us to keep writing interesting and engaging local news that matters to people in Stafford.

Download our Nub News App: - It’s FREE and available now
- Breaking news notifications
- Your Town in Your Pocket

Share:


Downdload our Nub News App:
- It’s FREE and available now
- Breaking news notifications
- Your Town in Your Pocket