Your new companyHays are working with a reputable business in Stafford on an exciting new oppourninity, our client is seeking an experienced and proactive People Operations Advisor to join their growing organisation. This is an excellent opportunity for a dedicated HR professional looking to play a key role in delivering a high-quality People service while supporting business growth and operational excellence.Working closely with managers and employees across the business, the successful candidate will provide expert guidance on a broad range of HR matters, including recruitment, employee relations, performance management, learning and development, HR systems, and people processes. This position offers exposure to the full employee lifecycle and the opportunity to contribute to continuous improvement projects, process automation, and the ongoing development of the People function.Your new role

• Support the delivery of a professional, compliant, and customer-focused People service.
• Provide advice and guidance to managers and employees on HR policies, procedures, and best practice.
• Support and, where required, deputise for the People Operations Manager.
• Maintain accurate employee records and manage administration throughout the employee lifecycle.
• Produce reports, management information, and people-related data to support business decision-making.
• Manage end-to-end recruitment activities.
• Source candidates through job boards, LinkedIn, agencies, social media, referrals, and networking.
• Build relationships with local educational establishments, job centres, and community groups.
• Attend recruitment and careers events where required.
• Ensure recruitment activity supports workforce planning and business growth.
• Support managers with performance management, disciplinary matters, and employee relations cases.
• Provide practical guidance on employment legislation and company policies.
• Promote consistency and best practice across the organisation.
• Support learning and development initiatives across the business.
• Identify training requirements through performance reviews and skills gap analysis.
• Assist in the delivery of development programmes and career progression initiatives.
• Drive efficiencies through process improvement and automation.
• Support the development and optimisation of HR systems.
• Maintain accurate and legally compliant employee data.
• Recommend and implement improvements to People Operations procedures.
• Ensure HR practices remain compliant with current legislation.
• Support audits, reporting requirements, and management information requests.
• Maintain HR documentation and internal communication resources.

What you'll need to succeed

• Previous experience in an HR Advisor, People Advisor, HR Generalist, or similar position.
• Strong knowledge of employment law and HR best practice.
• Experience supporting managers with employee relations matters.
• Recruitment and talent acquisition experience.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with exceptional attention to detail.
• Proficiency in Microsoft 365, including Excel.
• Ability to prioritise a varied workload and work independently.

Desirable

• CIPD qualification or working towards CIPD.
• Experience within manufacturing, warehouse, logistics, engineering, or operational environments.
• Experience with HR systems and process improvement initiatives.
• Project management experience.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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